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Privacy Policy
Ouseburn Coffee Company Ltd- Privacy Policy
Name and Address of GDPR Controller
Peter Bonnin
15 South View West
Heaton
Newcastle
NE6 5PP
Email : privacy@ouseburncoffee.co.uk
Our website address is: https://www.ouseburncoffee.co.uk.
What personal data we collect and why we collect it.
At Ouseburn Coffee Company Ltd your privacy and personal information is very important to us and we will ensure that all information is processed and held in accordance with General Data Protection Regulations GDPR.
The information we collect.
We only collect the information we need to fulfil orders placed with OCC Ltd through our online shop which includes, your name and address, telephone number and email.
If you create an account with OCC Ltd this information will be stored securely on our website and financial software for the purpose of fulfilling online purchases.
We may use your personal information to market relevant products and services to you from time to time. Your personal data will not be shared with any other organisations for analysis or marketing purposes.
Cookies.
About cookies
1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies
Cookies that we use
1. authentication and navigation – we use cookies to identify you when you visit our websites and as you navigate our websites;
2. shopping cart – we use cookies to maintain the state of shopping carts as you navigate our websites;
3. personalisation – we use cookies to store information about your preferences and to personalise our websites for you;
4. security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our websites and services generally; and
5. analysis – we use cookies to help us to analyse the use and performance of our websites and services.
We only use the minimum cookies needed for the website to function effectively. We do not collect data from cookies for any marketing activity
Other Companies We work with
When ordering from OCC we will need o share your information with a number of partner organisations to fulfil the order. The information we share will be restricted to minimum necessary to meet your order.
Companies we may need to share your information with
• Woo commerce – to process online sales;
• DPD – name and address for delivery purposes;
• Royal Mail – name and address for delivery purposes;
• DHL – name and address for delivery purposes;
• Mailchimp – for e-newsletter purposes;
• PayPal – to process payment details
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact information
Name and Address of GDPR Controller
Peter Bonnin
15 South View West
Heaton
Newcastle
NE6 5PP